A player requesting a refund received a response from Blizzard. More and more players have expressed their willingness to refund. ![]() But the problem has lasted for nearly a week, and Blizzard’s maintenance work seems to have only temporarily eased the problem. Blizzard has been updating and repairing with high frequency, showing very hard work. ![]() Blizzard said that the main cause of the problem may be a malfunction of the game authentication server. Many foreign players use the hashtag #RefundD2R (Refund D2R) on Twitter to initiate discussions and put pressure on Blizzard. Many players asked Blizzard for refunds, but they were rejected by Blizzard. Such problems have continued to occur frequently in the past week. For players who don't want to wait for a fix that's not guaranteed to help them, PezRadar recommended requesting a refund and then trying again after it's been updated.According to the latest report, Diablo 2: Resurrected frequently experienced server outages and authentication problems in the days after its release. The testing is expected to take a few days-Blizzard will update the thread when it has more information. ![]() The good news is that the development team thinks it has a potential fix for the issue, but it "goes beyond AVX specifically," PezRadar said, and that means it's going to take awhile to ensure that it doesn't end up making things worse: "The fix could potentially affect all users, even those outside of not having AVX support, so we are wanting to make sure we do proper testing." QA is going to spend another few days of testing across all of these scenarios and setups in an effort to ensure we are not impacting existing players." In optimizing the game, we inadvertently included the need for AVX for launch. "Setups without AVX were working in Beta. "While CPUs without AVX are below our minimum spec, we want to try to ensure as many people as possible can play," community manager PezRadar explained.
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